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Privacy Policy Built for Your Account Security

We collect only what we need to verify your account, process deposits through Touch 'n Go eWallet, Boost and GrabPay, and send withdrawals back to you.

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Explore the Lobby Read FAQ

What We Collect and Why We Keep It

aurabet888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we ask for your name, contact details, date of birth and payment information so we can verify your identity and process deposits. Touch 'n Go eWallet, Boost and GrabPay transactions generate records we store to match incoming funds to

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your account and to verify withdrawal requests back to the same payment method. We also log device information and session timestamps to detect unusual login patterns and protect your account from unauthorized access. All stored data serves a direct operational purpose: clearing deposits, verifying withdrawals, maintaining
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account security, or meeting legal record-keeping obligations where local law requires it. We do not sell, rent or share your details with marketing partners. We keep records for the period required by local accounting and audit rules, then remove them from active systems. If you want
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to request a copy of your stored data, update incorrect details, or ask us to delete your account and associated records where local law permits, contact the support channels listed on this page. Access and correction rights depend on local law; we will confirm what is
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available in your region when you reach out.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about what data we hold, want to correct something, or need to request deletion where local law permits, contact us through the channels below. Response time depends on the complexity of your request, but we aim to confirm receipt within one business day.

Live Chat Open the chat widget in the bottom corner of any page and ask for the privacy team. Fastest route for account data questions during business hours.

Email Support Send your data request or correction to the support email listed in your account dashboard. Include your registered name and account number so we can verify your identity.

Account Settings Log in and visit the account settings panel to update your contact details, payment methods or marketing preferences directly without waiting for support.

DATA HANDLING

How We Protect and Use Your Information

We store your account data on secure servers with access limited to staff who need it for deposit clearing, withdrawal verification or customer support. Encryption protects sensitive fields like payment details and login credentials. We use cookies to keep you logged in and to remember your preferred language and lobby layout; you can clear them through your browser settings, though that will sign you out and reset your preferences.

Deposit and Withdrawal Records

We log every Touch 'n Go eWallet, Boost and GrabPay transaction to match incoming deposits to your account and to verify that withdrawals go back to the same payment method you used to deposit.

Cookie Use

Cookies keep your session active, remember your language choice, and track which lobby sections you visit so we can improve the layout. You can delete them anytime through your browser; doing so logs you out.

Account Security Logs

We record login timestamps, device type and IP address to spot unusual access patterns. If we see multiple failed login attempts or a login from a new device, we may ask you to confirm your identity before granting access.

Data Retention and Deletion

We keep transaction and account records for the period required by local audit rules, then remove them from active systems. To request deletion of your account and data where local law permits, contact support with your registered details.

Privacy Policy Questions Answered

We ask for your name, date of birth, contact details and payment method so we can verify your identity and process deposits through Touch 'n Go eWallet, Boost or GrabPay. We also log device and session data to protect your account from unauthorized access.

We do not sell or rent your details to marketing partners. We share only what is necessary with payment processors to clear deposits and withdrawals, and with regulators where local law requires it. All third parties are bound by confidentiality agreements.

Log in and visit the account settings panel to change your contact details or payment methods yourself. For changes to your registered name or date of birth, contact support with proof of the correct information so we can verify and update the records.

Yes, where local law grants that right. Contact support through live chat or email with your registered name and account number. We will confirm the available options in your region and send you a copy of your stored data if permitted.

We keep deposit, withdrawal and account records for the period required by local accounting and audit rules, typically several years. After that retention period expires, we remove the data from active systems. Contact support if you want details specific to your account.

When you close your account, we stop collecting new data and mark your profile inactive. Existing transaction records remain stored for the legally required retention period, then we delete them. To request account closure, contact support with your registered details and we will walk you through the process.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoRoyal Baccarat InfoRedang Reef Slots

Privacy Policy Built for Your Account Security

Reach Us About Your Data

How We Protect and Use Your Information

Deposit and Withdrawal Records

Cookie Use

Account Security Logs

Data Retention and Deletion

Privacy Policy Questions Answered

01 What personal information do you collect when I sign up?

02 Do you share my data with third parties?

03 How can I update incorrect information in my account?

04 Can I request a copy of the data you hold about me?

05 How long do you keep my transaction records?

06 What happens to my data if I close my account?

Privacy Policy

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